I think much of the sentiment goes back to the Epic days when the site was sold to Vail, and we were told that nothing would change and it would be business as usual. Well, we know things did change,
@Tricia and I were released, and eventually Epic was shut down when there were alternatives to be had. The community was very protective of us and were unhappy enough to come up with the name Pugski.com, buy the URL, Crowd Fund us to start the site and build Pugski. Well, there was a silver lining in all of that and creating is the platform that you are wrtting this on now, Pugski.com. If that is still the case with some, all we can say is we can let that go, we have moved on, those how are still not happy with Vail for these reasons, should too.
Yes, Vail's instruction can be expensive and some of the kickback is that they don't pay their instructors as well as other resorts. As far as the staffing issues, we saw that when we worked for Vail retail, departmental budgets come from the top and they are sometimes wrong in their estimations and end up understaffed and yes it seems more previlent of late.
We also own Epic passes and have been to all three Tahoe Resorts along with Beaver Creek and will be going to Park City and A-Basin later this year and with Keystone and Breckenridge commiting to be open later, very well those resorts too. I think Vail's commitment to the military with the $99 pass is very commendable and doesn't get the attention it warrents.