Broken BOA!

[Tom K.]

For the first time in my many, many years of BOA use on bike shoes, I had one fail today when I tried to release it. No impact, etc. It just came off in my hand.

I've got a warranty claim in to BOA for a free replacement, so stay tuned!

Maybe I should post this in the boot forum, and reopen that can of worms!

 

[Tricia]

Maybe I should post this in the boot forum, and reopen that can of worms!

Two things....
Did you die? No. Good.
If you reopen that can of worms I may change that.
JK

 

[Andy Mink]

Maybe I should post this in the boot forum, and reopen that can of worms!

Been nice knowing you!

 

[Tom K.]

I did not die, but I also received no response from BOA, despite indications that I probably would here from them in ten minutes?!

But it was Friday before a long weekend, so not worried yet.

 

[graham418]

Don't tell me. You were just riding along..............

 

[wooglin]

Probably the wrong surface for the shoes. You know that voids the warranty, right?

 

[Tom K.]

Don't tell me. You were just riding along..............

No, I was actually done riding along, back at the car......sitting on my bum.

 

[chris_the_wrench]

No, I was actually done riding along, back at the car......sitting on my bum.

JRA or too much power?

 

[snwbrdr]

For the first time in my many, many years of BOA use on bike shoes, I had one fail today when I tried to release it. No impact, etc. It just came off in my hand.

I've got a warranty claim in to BOA for a free replacement, so stay tuned!

View attachment 206652

Maybe I should post this in the boot forum, and reopen that can of worms!

As long as you gave them sufficient info, a repair kit would be mailed out.

 

[martyg]

It should be easy peasy. I adore BOA, and have them on a variety of footwear applications - including one pair of my Simms wading boots (and I wish that Simms used them more frequently). The lower Animas has a lot of silt bars that just cakes everything up. I can't think of a more demanding environment. I've only ever had one failure - when a puppy chewed the knob up.

 

[Tom K.]

It's on the way!