In the days before my injury I was demoing some skis and settled on the Stockli Stormrider 88's. @dawgcatching offered me a great price, so I bought them from him.
As luck would have it, UPS tried delivering my skis three times during the three days I was recuperating in Vermont. I came home to a note saying that I could pick them up at a UPS holding center that I couldn't drive to because of my injury. A few calls to UPS begging them to make one more delivery attempt didn't work.
So, since I didn't pick up my skis in a timely fashion, UPS delivered them back to dawgcatching's shop -- in Oregon. I'm in Massachusetts. I called dawgcatching to let him know that the skis were on their way back, and he said "no problem, just let us know when to ship them out again".
Now that I'm well on my way to full recovery, I called dawgcatching the other day to have my skis shipped out again. And today they finally arrived. Yay! They've been across the country three times now, but the skis look great. They have the flattest bases I've ever seen on fresh-out-of-the-wrapper skis.
dawgcatching, thanks for some great customer service! Now I only have to wait another six, seven months before I can use them.
As luck would have it, UPS tried delivering my skis three times during the three days I was recuperating in Vermont. I came home to a note saying that I could pick them up at a UPS holding center that I couldn't drive to because of my injury. A few calls to UPS begging them to make one more delivery attempt didn't work.
So, since I didn't pick up my skis in a timely fashion, UPS delivered them back to dawgcatching's shop -- in Oregon. I'm in Massachusetts. I called dawgcatching to let him know that the skis were on their way back, and he said "no problem, just let us know when to ship them out again".
Now that I'm well on my way to full recovery, I called dawgcatching the other day to have my skis shipped out again. And today they finally arrived. Yay! They've been across the country three times now, but the skis look great. They have the flattest bases I've ever seen on fresh-out-of-the-wrapper skis.
dawgcatching, thanks for some great customer service! Now I only have to wait another six, seven months before I can use them.