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Philpug

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PRESS RELEASE

MARKER RECALLS CERTAIN 2017/18 KINGPIN MODELS 10 AND 13

German ski binding specialist Marker recalls certain 2017/18 Kingpin models 10 and 13 / Possible breakage of steel pins in the toe pieces may lead to lower release forces of the binding and a resulting fall hazard / Toes of affected bindings will be replaced at no cost to Marker customers

Lebanon, NH July 26, 2018 – Based on the results of extensive testing and quality procedures for the possible breakage of steel pins in the toe pieces of a limited number of Marker Kingpin bindings, Marker has decided to conduct a voluntary recall of the affected products. The potential safety issue is related only to 2017/18 models of the Kingpin 10 and 13 pin tech binding. All other populations are not affected by this recall.

Under rare circumstances, the breakage of the steel pins of the 2017/18 models may lead to lower release forces of the binding causing a potential fall hazard.

The toes of the affected bindings will be replaced at no cost to the customer. Customers should contact their local Marker Authorized Retailer, or contact their national Marker distributor (https://www.marker.net/en-us/contact/) for a list of retailers. Additional information is at https://www.marker.net/en-us/support/recall/ to assist customers in determining whether their product is being recalled. Retailers have been requested to stop sales of recalled bindings. New bindings have a modified logo treatment on the toe pieces to distinguish them from recalled bindings.

“Highest quality and best-in-class technical standards are two of our company’s distinguishing features. Moreover, we are aware of our responsibility as a manufacturer when it comes to safety, especially with regard to ski touring in the backcountry,” says Jonathan Wiant, President of MDV brands. “This is why after extensive and serious testing and evaluation we decided to recall the whole population of the 2017/18 model, even if the problem affects very few bindings. With the counter measures we have taken, the Kingpin remains an excellent, highly reliable product for ambitious and demanding skiers.”

Marker tirelessly pursues the aim of fulfilling the highest quality standards. The company continuously upgrades its product line, including the Kingpin, based upon customer feedback and continuous internal testing.

Marker Dalbello Völkl
112 Etna Rd.
Lebanon, NH
Tel.: (603) 298-0314

[email protected]
www.markerusa.com

About Marker
For more than six decades Marker has been synonymous with innovation and safety in skiing. Hannes Marker introduced the world's first safety release binding back in 1952. In the 1970s his M series, with automatic heel release, revolutionized the binding market. With the launch of the Duke in 2007 and the continued development of the Royal Family, Marker has set new standards in the Freeride and Freestyle segments. The ability to work closely with some of the world’s biggest and well-renowned ski companies allows Marker to not only develop their own top-level binding components, but to also design factory systems that are perfectly matched to the individual skis. Since the launch of Protective Snow Equipment in 12/13 season, the company, located in Penzberg, Germany, also offers innovations in the helmet, goggle, and body protection categories.
 

Doug Briggs

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Note that only ONE heel has the serial number and you need to look very carefully for it. I had to hold mine in bright light and tip them around to finally see the numbers. Both pair of my KP 10s need their toes replaced. Interestingly, the serial numbers are not unique to a pair of bindings, either. They are more like lot numbers.

20180726_085311_Silverthorne Lane.jpg


This is explained on their web site, but here are the old and new logos. Only the new logos are possibly recalled.

20180726_090039_Huckleberry Grn.jpg old logo

20180726_090119_Huckleberry Grn.jpg new logo

Thanks for the post, @Philpug . You may have saved a future ski day from becoming a tragedy.
:philgoat:

:beercheer:
 

jmeb

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Information Released by Marker today:

Marker Kingpin Recall 2018 – FAQ

Q. What products are being recalled? / Why did I receive a recall notice.
Marker is conducting a voluntary recall of Marker Kingpin ski bindings that were produced and sold during the 2017/2018 ski season. This recall does not affect any other Marker products.
Q. Why is Marker recalling these ski bindings?
We have identified some isolated instances of pin breakage in the toes that might result in an unexpected release and fall hazard. That is unacceptable to us, so we are voluntarily recalling all of the 2017/2018 production so we can replace the toe units of all bindings new toes that meet our requirements.
Q. Are there any legal requirements for ski bindings?
There are no government-mandated standards that apply to ski bindings sold in the United States or Canada, but we design our bindings to comply with European and ASTM safety standards, both of which are considered voluntary standards for ski bindings sold in North America. Some of these standards are mandatory for ski bindings sold in Europe. [Identify the standard as DIN ISO 13992:2007 if asked].
Q. How can I tell if my ski binding is among the ones being recalled?
We can help you make this determination by the serial number on the heel unit and by looking for the Marker logo on the toe unit [describe].
Q. Has anyone been hurt using these recalled ski bindings?
Skiers can fall down sometimes and get hurt because skiing is a hazardous sport, but we are not aware of anyone having been injured as a result of a broken pin.
Q. What am I supposed to do if I have one of these ski bindings?
If you have Kingpin ski bindings that are covered by the recall, please stop using them and bring them to your Marker Authorized Retailer, who will replace the toe units with new ones, free of charge.
Q. I like my bindings just the way they are; I’d prefer to keep them.
We’re glad you like your Kingpin bindings, but because this recall involves a potential safety issue you really need to return them.
Q. I received my ski bindings as a gift, or I’ve lost my proof of purchase for them. Can I still take advantage of the recall?
Proof of purchase is not required. We just need you to return the ski bindings to a Marker Authorized Retailer.
Q. I want to take advantage of the recall, but I’d like to keep my old ski bindings as a souvenir, can I do that?
Unfortunately not. We must take back the old ski bindings.
Q. I want to be sure my new ski bindings are the same color as what I have now. Can you guarantee that? Or, can you replace my bindings with a different color?
We will make every effort to provide replacement toe units in the same colors, gold or copper, as you originally purchased, but we can’t guarantee it.
Q. I’d rather just get my money back. Can you send me a refund instead of a replacement?
This recall does not involve offering a refund. The recall as authorized by the U.S. Consumer Products Safety Commission / Health Canada calls for replacing recalled toe units with new ones. It does not authorize refunds.
Q. Has this recall been approved by the government?
Yes. We are conducting this recall in cooperation with the U.S. Consumer Product Safety Commission / Health Canada, who will monitor the effectiveness of this recall program.

Model Numbers Affected:
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Toe Identification:
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Bindings with serial numbers between this range are affected:
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Nobody

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Until reading this thread I was going to say that on my kingPin 10 there was no serial number...
Now I'll have to look for it paying more attention.
Thanks @Doug Briggs!
 

Nobody

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Until reading this thread I was going to say that on my KingPin 10 there was no serial number...
Now I'll have to look for it paying more attention.
Thanks @Doug Briggs!
 

Lauren

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Wondering if anyone has sent their KPs in for replacement, how long did it take to get them back?
 

Doug Briggs

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I sent two pairs back in September and had them back in October.
 

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