Thank you again for purchasing a 20/21 Ikon Pass. Now, any 19/20 Ikon Pass holder who used zero days between the time of purchase and June 30, 2020 will receive the new Zero-Day Credit for 20/21. Your current 19/20 unused Ikon Pass will roll over to 20/21 and you will receive the same category of Ikon Pass for 20/21 with no extra charge. Your complimentary 20/21 Ikon Pass will be loaded onto your existing 19/20 pass and you will not receive a new pass in the mail. We will automatically contact you once we have applied the Zero-Day Credit with the required steps to activate your Ikon Pass media.
In the meantime, there is no action required by you, we’ll take care of it all. Between July 1, 2020 and August 1, 2020, we will refund your purchased 20/21 Ikon Pass in the amount detailed below to the card we have on file. You will see 'Ikon Pass' in the description line of your credit card statement.
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If you are enrolled in the payment plan program, we will refund your deposit and cancel all future payments associated with your purchased 20/21 Ikon Pass.
If you added pass insurance to your purchased 20/21 Ikon Pass the amount paid will be refunded to you as described above. Pass insurance cannot be added to your complimentary 20/21 Ikon Pass.
If you would like to upgrade your complimentary 20/21 Ikon Pass product, you will have the ability to do so in Fall 2020 when the online upgrade capability becomes available.
If you no longer have your 19/20 pass you may obtain a new pass at a ticket window or customer service center at any Ikon Pass destination.
You will receive a confirmation email once your Zero-Day Credit and the refund for your purchased 20/21 Ikon Pass have been completed.
Thank you for being a part of the Ikon Pass community. Sweet days await us.