I downloaded Quicken WillMaker. So far it's ... okay I guess? It's a choose your own adventure tool, of course, so some things may depend on your choices. But I found it surprisingly light. Maybe I just don't understand much about wills, and maybe allowing more options would make the will more easily contestable.
It occurs to me that the $80 for the software might be worth it just to organize your information before you go to a lawyer, so that you're not wasting billable hours talking through the basics of what you can and can't do. It's obvious what you CAN do using this tool, and then perhaps you could just bring the lawyer the generated will and worksheets and ask questions specific to your case, and the lawyer could bring up anything they might add or remove.
I have a few quibbles so far. It does allow for disposition and care of pets, so that's good. (It doesn't allow you to just say something like "whatever pets I own upon my death" - you have to call out specific pets, which seems unfortunate given their shorter lifespans.)
Quibbles:
1. I chose the "most of my estate goes to one person" path, which then prompts you for exceptions. There is no specific question regarding accounts that already have designated beneficiaries, which AFAIK includes all retirement accounts. I gather that this can be a real fustercluck if the will disagrees with the financial institution's records. There's a place where you can say "here are the exceptions," but there's no specific prompt for account information (this seems like it would be useful), and while you CAN enter something about it going to the designated beneficiaries, it's not really "in model" as the tool is designed to save off individual names of inheritors and use them in other forms. This must be a common scenario, so I think the tool should provided distinct verbiage (if only to make clear that the designers took this issue into consideration). It should at the least point out this potential issue.
2a. It didn't prompt me for aliases, maiden name, etc., which seems like a big oversight. I only recently (actually, when Eric died and I needed accounts to be in my current name for various transfers) finally updated my maiden name to my married name on several accounts.
2b. It requests "male" or "female," seemingly only to insert pronouns, and I wonder how this would play for trans individuals esp. depending on state laws regarding driver's licenses etc. This seems like another area where the experts (supposedly) who designed the tool would provide guidance. In the future, I suspect there may also be a lot more people who use alternate pronouns, but I would doubt there has been a lot of precedent, and almost certainly not in every state.
3. There's a section in the Property Worksheet for online accounts, but it seems like they missed an opportunity to tell you certain things. For example, Facebook allows you to specify someone to "own" your page as a memorial page after you've died, and Google allows you to specify someone to receive your files after X months of account inactivity. I don't think these features are well publicized, and I'd be curious if there are similar functions for other popular providers. Interestingly, it sort of suggests a separate document listing usernames and passwords, which is a legal weird area right now (most ToS forbid sharing of passwords in any situation, while I believe there have been court cases asserting that all digital data is your own, which probably means you should be able to bequeath it, but I'm not sure that's been fully hashed out).
4. The property worksheet is a PDF form whose contents are not stored within the tool (unlike the Will itself, whose data is stored in the tool for future updates). There are more lines for "livestock" than there are for "social media accounts." To be fair, it's a pretty standard worksheet, similar to what my lawyer gave me when Eric died.